Refund policy

Return Policy

Need to make a return? We want you to be completely satisfied with your purchase. If for any reason you're not, we'll gladly accept returns within 7 days of delivery. To qualify, items must be in their original condition and packaging. To initiate a return, please email us at jentorilife@gmail.com to obtain a Return Merchandise Authorization (RMA) number. Please note that returns without an RMA# will not be accepted. The customer is responsible for return shipping costs. Refunds are only available for regular-priced items. Sale items are final sale and cannot be returned or exchanged.